What we keep, and why.
The short version: we keep your email and what you searched for so the service can work, we don't sell any of it, and you can have it deleted by emailing hello@creatorsxbrands.com.
What we collect
- Your email, when you sign up, order, or join the brand deals list.
- What you ask for: who your customer is, your product's site, and the other details of a search or an order.
- Basic visit details: which page was opened, the site you came from, your network address, country and browser. We use them to count visits and to stop one person from making many accounts.
- Payments go through Stripe. We see your email, your plan and whether it was paid. We never see or store your card.
What we use it for
- To sign you in (a 6-digit code by email, no password).
- To run your searches, send you the results and answer you.
- To keep free searches fair and stop abuse.
- To see which pages and features people use.
We don't sell your details and we don't use them for ads.
Who else handles it
- Cloudflare hosts the site, stores the data and sends our email.
- Stripe takes payments.
- Anthropic and TypeSafe run the AI models that read a search and grade creators' public posts against it. They get the description of the customer you are looking for. They don't get your email.
- Public data providers return public creator profiles and posts for a search.
If you use CxB from an AI assistant
CxB only receives what your assistant sends when it calls a CxB tool: the search or order itself. It doesn't see your chats or files. Your personal link works like a password; keep it to yourself, and get a new one on the setup page if it leaks.
Emails we send
Your sign-in code, your results, replies to you, and a welcome email with your setup. If you joined the brand deals list, the deals three times a week. No newsletters beyond that. Reply "stop" to any email and we stop.
Cookies
One cookie keeps you signed in for 30 days. Your browser also remembers which AI you picked on the setup page. Visits are counted without cookies. There are no ad or tracking cookies.
How long we keep it
- Sign-in codes: 2 days. Sign-in sessions: 30 days.
- Your account, searches and orders: until you ask us to delete them.
Your choices
Email hello@creatorsxbrands.com to see what we hold about you, correct it, or delete it. We do it within 30 days.
Creators shown on the site
Creator profiles here are built from what the creator posts in public: their handle, bio, public numbers, and public images from their posts. If one is yours and you want it changed or taken down, email hello@creatorsxbrands.com and it comes down.
Changes
If this page changes in a way that matters, the date below changes and we say what changed here.
Last updated: November 10, 2026. Questions: hello@creatorsxbrands.com.